Privacy Policy

1. What does Luandla's privacy policy regulate?

Privacy policy for our WooCommerce e-shop

1. Responsible person

The entity responsible for data processing on this website is:

Luandla UG

Orleansstrasse 20

service@luandla.de

+49 151 10664139

2. Collection and storage of personal data and the nature and purpose of its use

 2.1 When visiting the website

When you visit our website, your browser automatically sends information to our website's server. The following data is collected without your intervention and stored until it is automatically deleted:

  •  
    • IP address of the requesting device
    • Date and time of access
    • Name and URL of the retrieved file
    • Website from which access is made
    • Browser used and, if applicable, operating system
    • Name of the access provider

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in technical stability and security.

2.2 When using our shop (WooCommerce)

As part of the order process, we collect the following data:

  •  
    • First name Last Name
    • Billing and delivery address
    • E-mail address
    • Phone number (optional)
    • Order details (purchased products, payment method, etc.)

Purposes of processing:

  •  
    • Order processing
    • Invoicing
    • Shipping processing
    • Customer communication

Legal basis: Art. 6 para. 1 lit. b GDPR (performance of a contract).

3. Data sharing

Your data will only be shared if this is necessary for processing your order:

  •  
    • Shipping service providers (e.g. DHL, DPD, UPS)
    • Payment service providers (e.g. PayPal, Stripe, Klarna)
    • Technical service providers for hosting, maintenance or support

The legal basis is Art. 6 para. 1 lit. b and lit. f GDPR.

4. Payment service providers

 Depending on the chosen payment method, personal data will be transferred to the respective payment service provider. The data protection regulations of the respective provider apply.

    • PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
    • Stripe: https://stripe.com/privacy
    • Klarna: https://www.klarna.com/de/datenschutz/

5. Use of cookies

Our website uses cookies. These are small text files that are stored on your device.

We distinguish between:

  •  
    • Necessary cookies (for WooCommerce to function)
    • Statistics cookies (e.g. Google Analytics, if used)
    • Marketing cookies (e.g., Meta Pixel, if used)

       

When you leave a comment on our website, you can consent to saving your name, email address, and website in cookies. This is for your convenience so that you don't have to enter this information again when you leave another comment. These cookies will remain stored for one year.

We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) we employ and the associated consents. Details on how "Real Cookie Banner" works can be found at <a href=“https://devowl.io/de/rcb/datenverarbeitung/“ rel=“noreferrer“ target=“_blank“>https://devowl.io/de/rcb/datenverarbeitung/</a> .

The legal basis for processing personal data in this context is Article 6(1)(c) GDPR and Article 6(1)(f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

Providing your personal data is neither contractually required nor necessary for entering into a contract. You are not obligated to provide your personal data. If you do not provide your personal data, we will be unable to manage your consent.

The use of this service is based on Article 6 Paragraph 1 Letter a GDPR via a cookie consent tool.

6. Hosting / Server Location

Our website is hosted by the following provider:

IONOS SE, Elgendorfer Str. 57, 56410 Montabaur

To ensure technical reliability, there is a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

7. Contact form / Email contact

When you submit a contact request, the following data will be processed:

  •  
    • name
    • E-mail address
    • News

Legal basis: Art. 6 para. 1 lit. b GDPR.

8. Comments

When visitors leave comments on the website, we collect the data shown in the comment form, as well as the visitor's IP address and browser user agent to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy can be found here: https://automattic.com/privacy/.

Once your comment has been approved, your profile picture will be publicly visible in the context of your comment.

9. Storage duration

We only store personal data for as long as it is necessary for the stated purposes or as required by statutory retention periods.

10. Rights of the data subject

You have the following rights:

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    • Right of access (Art. 15 GDPR)
    • Rectification (Art. 16 GDPR)
    • Erasure (Art. 17 GDPR)
    • Restriction of processing (Art. 18 GDPR)
    • Data portability (Art. 20 GDPR)
    • Right to object (Art. 21 GDPR)

Please direct your inquiries to: service@luandla.de

11. Revocation of consent

Consent given can be revoked at any time with effect for the future.

12. Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with a data protection authority:

Bavarian State Office for Data Protection Supervision (BayLDA)

Promenade 18

91522 Ansbach, Germany

Phone: +49 (0) 981 53 1300

Email: poststelle@lda.bayern.de

Website: https://www.lda.bayern.de

13. Data security

We use technical and organizational measures to protect data from loss, manipulation and unauthorized access.

14. Updates and changes to this privacy policy

This privacy policy may be amended due to legal requirements.

As of November 26, 2025