General terms and conditions of business
§ 1 Basic Provisions
(1) The following terms and conditions apply to contracts that you conclude with us as the provider (Luandla UG) via the website https://luandla.de/. Unless otherwise agreed, the inclusion of any terms and conditions used by you is hereby rejected.
(2) For the purposes of these provisions, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity that, when entering into a legal transaction, acts in the exercise of their independent professional or commercial activity.
§ 2 Formation of the contract
(1) The subject of the contract is the sale of goods. Our offers on the internet are non-binding and do not constitute a binding offer to conclude a contract.
(2) You can submit a binding purchase offer (order) via the online shopping cart system.
The goods you intend to purchase are placed in the "shopping cart." You can access the "shopping cart" via the corresponding button in the navigation bar and make changes there at any time. After accessing the "Checkout" page and entering your personal data as well as the payment and shipping conditions, all order details are displayed again on the order summary page. Before submitting the order, you have the opportunity to review all information again, change it (also using the "back" function of your internet browser), or cancel the purchase.
By submitting your order via the "buy" button, you are making a binding offer to us.
You will initially receive an automated email confirming receipt of your order, which does not yet constitute a contract.
(3) Acceptance of the offer (and thus the conclusion of the contract) occurs within 2 days by confirmation in written form (e.g., email), in which the processing of the order or delivery of the goods is confirmed to you (shipping confirmation).
If you have not received such a message, you are no longer bound by your order. Any payments already made will be refunded immediately in this case.
(4) Order processing and the transmission of all information required in connection with the conclusion of the contract are carried out partly automatically via email. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically ensured, and in particular that it is not prevented by spam filters.
§ 3 Special agreements regarding offered payment methods
(1) Credit check
If we provide services in advance, e.g., for payment by invoice or direct debit, your data will be forwarded to SCHUFA Holding AG, Komoranweg 5, 65201 Wiesbaden, for the purpose of credit assessment based on mathematical-statistical methods, in order to protect our legitimate interests. We reserve the right to refuse payment by invoice or direct debit as a result of the credit assessment.
(2) Payment via “PayPal” / “PayPal Checkout”
When selecting a payment method offered via "PayPal" / "PayPal Checkout," payment processing is handled by the payment service provider PayPal (Europe) S.à.rl et Cie, SCA (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods available via "PayPal" are displayed to you under a correspondingly labeled button on our website and during the online ordering process. "PayPal" may use other payment services for payment processing; if special payment terms apply, you will be notified separately. Further information about "PayPal" can be found here .
§ 4 Right of retention, reservation of title
(1) You may only exercise a right of retention insofar as it relates to claims arising from the same contractual relationship.
(2) The goods shall remain our property until the purchase price has been paid in full.
§ 5 Warranty
(1) The statutory warranty rights apply.
(2) As a consumer, you are requested to inspect the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty rights.
(3) If a characteristic of the goods deviates from the objective requirements, the deviation shall only be deemed agreed if you were informed of it before we submitted the contractual declaration and the deviation was expressly and separately agreed between the contracting parties.
§ 6 Choice of law, place of performance, place of jurisdiction
(1) German law shall apply to the contractual relationship. However, for consumers, this choice of law shall only apply to the extent that it does not deprive them of the protection to which they are entitled under mandatory legal provisions of the state in which they have their habitual residence.
(2) The place of performance for all obligations arising from our business relationship is our company headquarters, unless you are acting as a consumer, but rather as a merchant, a legal entity under public law, or a special fund under public law. The same applies to the place of jurisdiction.
The same jurisdiction also applies if there is no general place of jurisdiction in Germany or the EU, or if your current residence or habitual abode is unknown at the time the lawsuit is filed. This does not affect the right to invoke other legally permissible jurisdictions.
(3) The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
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II. Customer Information
1. Seller's details
Luandla UG
Orleansstrasse 20
81669 Munich
Germany
Phone: +49 151 10664139
Email: service@luandla.de
2. Information about the contract conclusion process
The details of the ordering process, how the contract is concluded and where you can correct your entries are explained in the section "Conclusion of the Contract" of our General Terms and Conditions (Part I).
3. Contract language, contract text storage
3.1. The contract language is German.
3.2. We do not store the complete contract text. Before submitting your order via the online shopping cart system, you can print or save the contract details electronically using your browser's print function. After we receive your order, the order details, the legally required information for distance selling contracts, and the General Terms and Conditions will be sent to you again by email.
4. Essential characteristics of the goods or services offered
The key features and characteristics of the respective products or services can be found in the corresponding product description on our website.
5. Prices and Payment Terms
5.1. The prices stated in the respective product offers are total prices and include all price components, including all statutory taxes.
5.2. Shipping costs are not included in the stated product price unless free delivery is offered. You can view these costs in the designated areas on our website or directly in the respective offer. Shipping costs will be shown separately and calculated additionally during the order process.
5.3. Any fees that may arise during payment transactions (e.g., transfer or conversion fees for payments from non-EU countries) are to be borne by you if the order is delivered to an EU member state, but the payment is made from outside the European Union.
5.4. All available payment methods are displayed on our website and directly in the respective offer via corresponding buttons.
5.5. Unless otherwise stipulated for a particular payment method, all claims arising from the contract are due for payment immediately after conclusion of the purchase.
6. Delivery conditions
6.1. Information on our delivery methods, expected delivery times and possible shipping restrictions can be found in the designated areas on our website or in the respective product offer.
6.2. For consumers, the legal regulation stipulates that the risk of accidental loss or accidental damage to the goods only passes to you at the moment the goods are handed over to you – regardless of whether the shipment is insured or not.
An exception applies if you independently commission a transport company or another person designated for delivery who was not selected by us.
7. Statutory warranty rights
Liability for material defects and defects of title is governed by the warranty provisions as described in the "Warranty" section of our General Terms and Conditions (Part I).
Last updated: 25.11.2025